Working at Deewater Grange

Comments from staff included, 'I work with some really skilled staff and the teamwork is really good', 'The mix of staff is just right' and 'There is always someone available to support or offer guidance.'

Relatives told us that they thought staffing levels were not an issue at the present time. They told us staffing had previously been problematic. They also said they were pleased with most of the agency staff used, as they were regulars who knew the people they cared for.

Per 2021 comprehensive inspection: Staff had completed training essential to their role and had the opportunity to discuss their training and development needs with their manager.

The management team were visible in the service, approachable, and took a genuine interest in what people, staff, relatives and other health and social care professionals had to say.

Per 2021 comprehensive inspection: A life-style co-ordinator organised a weekly timetable of activities for people to engage in. One person told us 'There is an activities list. You can choose what you want to do... old movies... crossword and coffee afternoon... pretend horse racing... sit in the garden.'