Working at Deerhurst
20 Deerleap Way, New Milton, BH25 5EU
Operated by Contemplation Care Limited
3 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Staff feel supported and valued with effective safety measures, although some agency staff are used at times."
Safety & Risk
7/10
✓
The provider had effective infection, prevention and control measures... Per 2019: Medicines were managed safely, and people received their medicines as prescribed.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff said they greatly enjoyed working for the organisation, felt supported... Staff told us they had recently received a significant pay rise, which helped them feel their work and input was valued.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: There were enough staff to ensure people had access to care that met their needs and protected them from risks. Where agency staff supported people, they were regular staff who knew people's needs.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff undertook a thorough induction... completed the Care Certificate. Specific training programmes had been drawn up... Staff had the opportunity to discuss their training... at regular supervision and appraisals.
Management
6/10
✓
Per 2019 comprehensive inspection: One staff member said 'The manager has been wonderful. All the staff, we all work together really well.'
Programmes
6/10
✓
People shared their ideas for activities during resident's meetings... Activities included a visit to an oceanarium, theatre and the cinema... Ad hoc activities also took place daily, such as bingo, arts and crafts, bowling and card games.
Points to consider
Staffing levels are enough for needs but they use some agency workers at times.
Per 2019 comprehensive inspection: Where agency staff supported people, they were regular staff who knew people's needs and any risks in relation to their care.
Training includes induction and specific programmes but no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: Staff undertook a thorough induction to the organisation and staff who were new to care work completed the Care Certificate. Specific training programmes had been drawn up to support staff working at Deerhurst.
Varied outings and games like cinema trips and bingo but no dedicated coordinator or special innovative programmes.
Activities included a visit to an oceanarium, theatre and the cinema and going out for a pub lunch... Ad hoc activities also took place daily, such as bingo, arts and crafts, bowling and card games.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews