Working at Deer Park View Care Centre

People’s risks were assessed and care plans provided staff with guidance on managing risks. The provider had an up-to-date safeguarding policy and staff received safeguarding training to protect people from the risk of abuse.

Staff told us they felt supported by the service leadership. Staff felt valued and encouraged. One member of staff told us, “This is a good place to work. We want the best for our service users and the managers help us do that.”

The provider arranged training courses leading to qualifications for staff and supported nurses to maintain the competencies required as a condition of their registration as healthcare professionals. For example, nurses received training in clinical evaluation and wound training.

Staff described a clear focus on person-centred care. They provided innovative activities, such as visits from a therapy dog, a mini farm brought to the home, and engagement with local schools to provide intergenerational experiences.