Last updated: 10 February 2026
"Supportive managers who work alongside staff and a happy team, but no details on staff retention or agency use and only standard training."
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, and making sure infection outbreaks can be effectively prevented or managed.
Staff told us '[Name of registered manager] is very supportive, the staff are in a good place and are very happy' and 'The managers are very approachable and very supportive.' Per 2019 comprehensive inspection.
The service was adequately staffed which meant staff provided a person-centred approach to care delivery. People and relatives said there appears to be plenty of staff about. Per 2019 comprehensive inspection.
Staff received training which supported them to have the knowledge and skills... Staff said 'We get a lot of training, it's really good.' Staff had supervision and appraisal. Per 2019 comprehensive inspection.
The registered manager showed an open and transparent approach... Care workers told us the registered manager was supportive and regularly worked alongside them. Per 2019 comprehensive inspection.
There was an activity co-ordinator in post... People valued activities: 'listen to music, play bingo... go out to the unity centre... try new activities.' Per 2019 comprehensive inspection.
Staffing is adequate with enough staff around, but no details on agency use or staff retention to ensure always manageable workloads.
The service was adequately staffed which meant staff provided a person-centred approach to care delivery. Per 2019 comprehensive inspection.
Only standard training and regular supervision, no specialist courses or funded qualifications mentioned.
Staff received training which supported them to have the knowledge and skills... Staff had supervision and appraisal meetings. Per 2019 comprehensive inspection.
Regular activities run by a coordinator like bingo, music and outings, but no specialist or innovative programmes.
Activities were provided... activity co-ordinator... listen to music, play bingo and we try new activities. Per 2019 comprehensive inspection.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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