Working at Deansfield Residential Care Home

Staff told us they were a good team and worked together well which led to people receiving good care. 'I feel really supported in my role. The management have been brilliant.'

There were enough staff on duty to meet people's needs. There has been a marked improvement since the new manager came in. There are enough staff on, and it is a consistent staff team.

One staff member said, 'Training is good, it's a mixture of online and face to face training. I have also done a foundation degree in social care and my level 3 NVQ'. Staff had regular supervisions.

All people, their relatives and staff we spoke with praised the caring, inclusive and approachable management team. Management used relatives' questionnaires and residents' meetings to take suggestions and acted on feedback.