Last updated: 10 February 2026
"Supportive manager held in high regard and staff feeling valued through regular meetings, but uneven workloads and standard training without specialist courses need attention."
Accidents, incidents and falls had been documented and reviewed to look for trends and help prevent a reoccurrence. Overall, medicines were managed safely.
Staff told us they felt supported and listened to and confirmed, alongside daily flash meetings, larger team meetings were held quarterly.
Enough staff were deployed to keep people safe and meet needs. People and relatives told us there were enough staff on duty and they responded to needs timely.
Staff confirmed they received enough training, support and supervision to carry out their roles safely and effectively.
The registered manager was held in high regard by people and relatives, who reported her to be friendly, open and supportive.
Peoples' social and recreational needs were met through an activities programme, facilitated by an activity co-ordinator... individual activities, alongside larger group events, such as tea parties.
Enough staff to meet needs, but some areas busier than others so workloads uneven at times.
Overall staff supported this view, although some felt allocation of staff across the home could be looked at, as some areas were busier than others.
Standard training like induction and NVQs available, but no specialist courses or funded qualifications mentioned.
Generally training is good. Did a three day induction and then shadowed and I like the training; we do online sessions and some face to face and have an external company who come in to do NVQ's.
Activities coordinator runs regular individual and group events like music and parties, but nothing specialist or innovative.
the activities coordinator completed a lot of individual activities, alongside larger group events, such as tea parties and celebratory events.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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