Last updated: 10 February 2026
"Staff feel supported with good teamwork and strong safeguarding awareness, but staffing gets busy relying on agency cover."
Staff had a good awareness of safeguarding, and could identify the different types of abuse and knew what to do if they had any concerns about people’s safety.
Staff commented they worked well together, approached concerns as a team and were supported by management.
Staff told us the service had enough staff to keep people safe and meet their needs. A member of staff said, “It gets busy, but there is always cover.”
Staff commented they felt supported and had a good understanding of their roles and responsibilities. A member of staff told us, “[Registered manager] listens to us, but there are other managers we can talk to as well.”
Staffing levels are enough to keep people safe but it gets busy and agency staff cover some shifts.
A member of staff said, “It gets busy, but there is always cover. Some staff work better than others, but we get on and support each other.” ... agency staff were used when required.
AI Generated
Last inspected: March 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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