Working at Dean Park
24 Park Lane, Swindon, SN1 5EL
Operated by Optimal Living Ltd
5 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by approachable management in a positive culture with robust safety, but no stable team and basic activities hold it back."
Safety & Risk
8/10
✓
2022: Robust infection control with PPE competency checks, testing, contingency plan, safe admissions; per 2018: Good risk assessments, medicines management, incident reviews.
Staff Culture
7/10
✓
Per 2018: 'People and staff had confidence in the manager'; staff described 'positive culture' and felt 'massively supported'.
Staffing Levels
6/10
✓
Per 2018: 'There were sufficient numbers of staff to meet people's needs'; relative said 'enough staff here to cover everything'; 2022 notes measures for COVID-related staff pressures.
Training & Dev
6/10
✓
Per 2018: 'Staff were well-trained' with 'a range of training', 'regular supervision', and discussions of 'personal development needs'.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff said 'I'm massively supported by the registered manager' and 'always listens to our opinion'; relatives said manager is 'very approachable'.
Programmes
6/10
✓
Per 2018: Regular activities including 'gardening, music sessions, art and craft, trips outside the home, fitness, cake making/decorating, dog visits, community outings'.
Points to consider
Staff numbers are enough to meet needs, but no info on stable team or low agency use.
Per 2018: 'There were sufficient numbers of staff to meet people's needs' [...] 'I believe there are enough staff here to cover everything'
Only standard training and supervisions, no specialist courses or funded qualifications.
Per 2018: 'Staff had completed a range of training' [...] 'regular supervision'
Activities are regular but basic like crafts and outings, and some residents want more trips.
Per 2018: Activities such as 'gardening, music, art and craft and trips'; 'some people told us they would like to go on more outings organised by the service'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews