Working at Dean House
67 Sea Lane, Littlehampton, BN16 1NB
Operated by Miss Maria Ann Eagland & Mr Dean Talbot Williams
27 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Staff feel valued and supported by management with strong teamwork, but heavy agency use causes rushed mornings and activities lack community outings."
Safety & Risk
7/10
✓
2022 targeted inspection: 'We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively... infection prevention and control policy up to date'; per 2017: medicines and risks managed safely
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: 'Staff felt supported by the management and effective teamwork ensured smooth running of the home'; 'I love it... Everyone works well together'
Staffing Levels
5/10
!
Per 2017 comprehensive inspection: 'Staffing levels were adequate... agency staff were used on most days'; staff reported 'running around' in mornings when washing and dressing people
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: 'Staff completed a range of training... up to date with health and safety, safeguarding, medicines, dementia awareness, diabetes, falls prevention'; 'regular supervision meetings'
Management
7/10
✓
Per 2017 comprehensive inspection: 'The registered manager was popular with staff and staff felt valued working at the home'; 'Staff felt supported by the management and effective teamwork ensured smooth running'
Programmes
4/10
!
Per 2017 comprehensive inspection: 'A range of activities... musical entertainment, cinema, bowls, Bingo, games, arts and crafts, reminiscence... but lack of outings into the community'
Points to consider
Staffing is adequate but agency workers are used most days and mornings feel rushed with staff running around.
agency staff were used on most days'; 'When people are being washed and dressed, we do a lot of running around'
Only basic activities like bingo, games and arts and crafts are organised with no community outings.
A range of activities was organised... Bingo, games, arts and crafts... Some people felt there was a lack of outings into the community
Training covers standard topics and some awareness courses but no funded qualifications or career development mentioned.
Staff completed a range of training... dementia awareness... level 2 in health and social care (one staff); no further development noted
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews