Working at De Bruce Court
Jones Road, Hartlepool, TS24 9BD
Operated by Durham Care Line Limited
46 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Supportive manager and staff feeling valued with good teamwork, but unclear staff stability and basic training hold it back."
Safety & Risk
6/10
✓
Medicines were managed well, and some minor updates were to be addressed immediately... Processes were in place to learn from accidents and incidents
Staff Culture
7/10
✓
Staff felt valued and were supported with their wellbeing... 'The manager (new manager) is supportive and listens.' 'Communication with (new manager's name) is great.' Staff worked well together as a team
Staffing Levels
5/10
!
There was enough staff on duty, including to cover all 1-1 care hours. Observations confirmed enough staff were on duty at all times
Training & Dev
5/10
!
Staff confirmed they had received a good induction and ongoing training and support. Staff had received safeguarding training
Management
7/10
✓
Staff told us the new manager was very capable and worked with integrity and honesty... Staff said the new manager was visible and knew the people who lived at the service well. 'The manager is supportive and listens.'
Programmes
6/10
✓
Activities were taking place... new staff had been employed, including a therapeutic assistant. ... hydro pool (within the service)... themed mealtimes... ‘community’ events
Points to consider
Staff numbers are enough to cover shifts and one-to-one care, but no info on team stability or agency use means workloads might sometimes feel stretched.
There was enough staff on duty, including to cover all 1-1 care hours. Observations confirmed enough staff were on duty at all times
Only standard training like induction, safeguarding and infection control, no specialist courses or funded qualifications for career growth.
Staff confirmed they had received a good induction and ongoing training and support. Staff told us they had attended training in infection, prevention and control and health and safety.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews