Last updated: 10 February 2026
"Good training, positive team culture and engaging activities, but no registered manager and occasional staffing shortages hold it back."
During the inspection we found the medication fridge on one of the units was not maintained at the correct temperature and records for one person... were not accurate or complete.
From our observations the atmosphere within the home was relaxed and staff were seen to work well together. One staff member said, 'It's a close-knit team, we work well together and are great with the residents.'
People told us they felt enough staff were not always available. One person said, 'They could do with more staff as they are always short staffed.'
Per 2019 comprehensive inspection: Staff received the training and support to carry out their roles. A training dashboard was used so that refresher training was organised in a timely way.
A new manager had recently been appointed. The service had a manager who was making application to register with the Care Quality Commission.
Designated staff were responsible for coordinating the activities... we observed a range of activities taking place... reading the newspaper, reminiscing, singing and skittles. An afternoon in the cinema room was also well attended.
No permanent manager in post, as the new one is still applying to register.
The service had a manager who was making application to register with the Care Quality Commission.
Not enough staff at times, according to residents, even after recent increases.
One person said, 'They could do with more staff as they are always short staffed.'
Medication records not always accurate and fridge temperature issues found during inspection.
During the inspection we found the medication fridge on one of the units was not maintained at the correct temperature and records for one person who recently returned to the home were not accurate or complete.
AI Generated
Last inspected: October 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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