Working at Dawson House
151 Stanley Park Road, Carshalton, SM5 3JJ
Operated by Heathcotes Care Limited
7 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"Supportive management, passionate culture, strong training and safety, although activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
People were protected from the risk of abuse. Staff received training in how to identify possible signs of abuse... Medicines were safely administered, regularly audited.
Staff Culture
8/10
✓
You get attached to people and they become your second family. Everyone is passionate about the people we care for and are committed.
Staffing Levels
7/10
✓
We have plenty of staff here and are never short staffed. A staff member commented.
Training & Dev
8/10
✓
Staff mandatory training included autism, learning disabilities... specialised training focussed on people's individual needs... Buccal Midazolam... Dysphagia.
Management
8/10
✓
We have a real [registered] manager who motivates, is supportive and lets you learn. A staff member told us.
Programmes
6/10
✓
There were activities that were individualised to people and as a group... playing tennis, going out for a drive, visiting the park... sports ability sessions, dance aerobics, arts and crafts... Savvy Theatre Company... Karaoke with an Abba theme.
Points to consider
Lots of outings and community activities like sports, arts, and theatre trips, but no dedicated activities coordinator or specialist therapeutic programmes to make the role more varied.
There were activities that were individualised to people and as a group. During our visit there were several activities taking place with people enjoying playing tennis, going out for a drive, visiting the park... sports ability sessions, went out for lunch, dance aerobics, and attended arts and crafts sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews