Working at Dawn Residential Care Home Limited T/A Dawn Rest Home

Staffing levels had been planned and organised in a way that met people's needs and kept them safe. Staff did say they felt care tasks were increasing due to people's age and increasing health needs.

Staff undertook specialist training when required in areas such as diabetes, skin care and end of life support. Formal supervision sessions had been introduced.

People told us, 'The manager is wonderful, the home couldn't run without her'. The registered provider and registered manager were very well known to people and were visible around the home.

There was a weekly plan of activities, which people could choose to partake in. The activities coordinator had talked to people about new activities and had planned to introduce a pottery class.