Last updated: 9 February 2026
"Outstanding management and supportive homely culture with good staffing and training, although activities lack specialist programmes."
2020 IPC: assured on all measures incl. PPE use, testing, outbreak management, zoning; per 2018: good safeguarding, risk assessments, safe medicines
Per 2018: staff describe it as homely like a little community, great place to work, empowered and supported by manager
Per 2018: enough staff determined by monthly dependency tool, robust recruitment with resident involvement, relatives note good staffing levels
Per 2018: Care Certificate for new staff, encouraged individual qualifications, training matrix up to date, staff trained as Dignity champions and Dementia Friends
Per 2018 comprehensive inspection: registered manager visible, accessible, role model who empowers staff innovatively, praised by staff, relatives, professionals
Per 2018: activities coordinator runs daily varied activities like pampering, music reminiscing, church choir, community links
Varied daily activities with a coordinator like pampering and music, but no specialist programmes or tech to make the role more creative and fulfilling
The service had an activities coordinator who organised daily activities... observed... pampering session... reminiscing and singing... good links with the community
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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