Last updated: 9 February 2026
"Positive culture where staff feel valued, excellent safety protections, although staffing lacks retention details and activities miss a dedicated coordinator."
People were protected from the risk of abuse. Risk assessments had been carried out to identify the risks people faced. Medicines were stored, managed and administered safely. Accidents and incidents were reviewed to see if any lessons could be learnt from them.
There was a positive culture throughout the service. Staff told us they enjoyed working at the service and felt valued.
There were enough staff working at the service to meet people's needs and the provider had robust staff recruitment practices in place.
Staff were supported through training and supervision to gain knowledge and skills to help them in their role. The staff were encouraged and supported to undertake relevant qualifications.
The manager of the service actively sought the views of people and their relatives about the running of the service.
Once a month the people living at the home chose a country to celebrate their food and culture. On the day of our inspection the chosen country was France. The activity board in the communal area was very visual and had the flag and information of the country.
Staffing is sufficient to meet needs but no details on low staff turnover or minimal use of agency workers.
The provider ensured there were sufficient numbers of suitable staff.
Some varied activities like cultural food days and music visits but no dedicated activities coordinator or specialist programmes named.
We have lots to do we have a music person who comes in and a hairdresser which is great for me.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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