Last updated: 10 February 2026
"Supportive manager, warm homely culture and well-managed safety, but no activities programme means mostly routine personal care."
Risks to individuals, including falls and mobility, were assessed and well managed... The registered manager monitored accidents and incidents and identified any themes or lessons that could be learned.
Staff showed a genuine enthusiasm for their work. 'I absolutely love it here. Everyone is so friendly. It's very homely.' Everyone talked about the homely feel... 'It feels like a family.'
There were enough staff to provide people with the care and support they needed. Staff told us they had time to support and get to know people.
Staff had received training in the administration of medicines and had regular competency checks.
Everyone we spoke with was very positive about the registered manager... '[Registered manager] is great she's the best manager I have ever had. She's amazing, very supportive.'
No activities, engagement programmes, or creative approaches mentioned in the report.
No activities programme or coordinator, so the role is mostly routine personal care.
No mention of activities, engagement programmes, or creative approaches.
Staffing is adequate but nothing special, no details on agency workers or staff retention.
There were enough staff to provide people with the care and support they needed.
Only standard training like medicines and safeguarding, no specialist courses or funded qualifications.
Staff had received training in safeguarding people from abuse... administration of medicines and had regular competency checks.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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