Working at Davenham Hall Nursing Home

The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. People were protected and kept safe. Staff understood and managed risks.

Staff we spoke with told us how supportive the management team were and describes examples of how the management team had adjusted and tailored support to them. Staff were very committed and passionate about the work they did at Davenham Hall.

Staff had completed their mandatory training and had their competencies assessed when required. We saw evidence of regular staff supervision to ensure positive feedback was received and any learning needs identified.

Staff told us they felt well supported by the managers and they were approachable. Some staff comments included, “Good manager, lots of positive changes from previous manager”

The activities coordinators worked closely with people to design and deliver meaningful activities... Some activities included Veterans’ Day celebrations, pamper days, movie afternoons, baking day, indoor bowls and keep fit.