Working at Dashwood Manor

Medication handling has problems like wrong timing and storage, putting you at risk when giving out meds.

Medicines were not always administered as the prescriber intended. This included 'time sensitive' medicines... Medicines and medical devices were not always stored in line with the providers policy and guidance.

Managers' audits miss key issues like care plan gaps and falls reporting, so problems pile up.

Quality assurance measures were in place but these were not always robust, some issues identified on inspection were not appropriately identified through the providers audit processes.

Only basic training with gaps in specialist skills like catheter care or Parkinson's, no funded qualifications mentioned.

staff did not have training in specific conditions for people they supported, this included training in; catheter care, Parkinson's disease, positive behaviour support.