Last updated: 10 February 2026
"A happy team with low staff turnover and approachable manager, but basic activities and standard training without innovative or specialist programmes."
Medicines managed safely with photographs, allergies noted, regular MAR audits; individual risk assessments in place.
Staff said 'I love working here. It's a good team... We have a low staff turnover. We are happy team and we have happy clients.'
No concerns about staffing levels; staff visible, responded to needs, robust systems to cover absences.
Mandatory training such as moving and handling, first aid, medicines and safeguarding plus dementia awareness and skin care.
Staff said 'The new manager is approachable and friendly and you can have a laugh with her. She works with the team and if you need anything she will get it. She has time for you.'
Range of activities such as arts and crafts, music, films, ball game, newspaper discussions by activities worker; community outings.
Staff numbers are fine and they cover when people are off, but no word on low workloads or no agency staff for unhurried care.
We did not receive any concerns from relatives or people about the staffing levels at the service. We observed staff were visible around the home and responded to people's needs as required.
Just usual required training and extras like dementia awareness, no specialist courses or funded qualifications.
Mandatory training such as moving and handling, first aid, medicines and safeguarding was provided. We looked at the matrix and saw other training subjects were also undertaken... For example, dementia awareness and skin care training.
Basic activities like arts, crafts, music, games and outings with an activities worker, but no special innovative programmes.
We saw there was a range of activities available for people to participate in such as arts and crafts, music and films... The activities worker provided activities during the afternoon at the service. We saw a group of people actively engaging in a ball game.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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