Last updated: 9 February 2026
"Strong safety practices and a visible, well-liked manager with good training, but agency staff not always as well trained and activities lacking innovation."
Staff had received training about how to keep people safe from the risk of infection and how to use PPE correctly. The provider ensured there was enough PPE available for staff at all times.
Per 2018 comprehensive inspection: A quality manager from the Sheffield clinical commissioning group (CCG) told us, 'The staff spoke highly of the manager and felt that he listens and understands frustrations.'
Per 2018 comprehensive inspection: There was enough staff employed to meet the needs of the people living at the home at the time of our visit. Staff also felt there were enough staff on duty to meet people's needs.
Per 2018 comprehensive inspection: Staff had access to a structured induction and a programme of on-going training and support. Key staff had also received training in topics such as catheterisation and Percutaneous Endoscopic Gastrostomy [PEG].
Per 2018 comprehensive inspection: The registered manager was visible around the home... People who used the service, and the relatives we spoke with, knew the registered manager by name and spoke very highly of him.
Per 2018 comprehensive inspection: People had access to a programme of social activities which provided variety and stimulation... we saw care staff arranged activities... hoopla, bowling, playing cards and throwing a soft ball.
Staffing levels are enough but some shifts covered by agency workers who relatives say are not trained as well as permanent staff.
two relatives said they felt some agency staff were not trained to the same standard as the permanent staff.
Activities include a coordinator and variety like games and bowling but no specialist programmes or innovative approaches.
we saw care staff arranged activities in the afternoon. This included, hoopla, bowling, playing cards and throwing a soft ball
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp