Working at Darlington Manor
70 Falmer Road, Darlington, DL1 4AZ
Operated by Manor Care Home Group
60 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Supportive management and happy staff with enough staffing and safe care, but limited activities without a coordinator or varied programme."
Safety & Risk
8/10
✓
Medicines were managed safely. Staff understood how to safeguard people from abuse. Incidents and accidents were recorded and investigated appropriately with lessons learned.
Staff Culture
8/10
✓
Staff were happy in their work. They described the management team as caring, approachable and supportive. One relative said, 'Staff are like [person's name] other family'.
Staffing Levels
7/10
✓
Enough staff were on duty to meet people's needs. The home were not using any agency staff. One staff member said, 'our staffing levels are good, I feel we still have enough time to deliver good care to people'.
Training & Dev
/10
✕
Not covered in detail in this focused inspection; only safeguarding training mentioned and training data reviewed with no specific findings.
Management
7/10
✓
The management team were praised by people, their relatives and staff, for their supportive approach. Staff described the management team as caring, approachable and supportive.
Programmes
3/10
✕
Additional activities had been planned within the home to positively support people.
Points to consider
No activities coordinator or regular varied programme, just some additional activities planned, so the role is mostly routine personal care.
Additional activities had been planned within the home to positively support people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2020
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews