Working at Darlington Court
The Leas off Station Road, Rustington, BN16 3SE
Operated by Care UK Community Partnerships Ltd
56 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel valued in a family-like culture with effective safety and risk management, but record keeping gaps remain unaddressed and activities are basic."
Safety & Risk
8/10
✓
Risks assessed effectively with detailed guidance (e.g. diabetes, mobility, choking); safeguarding understood, medicines safe with learning from incidents.
Staff Culture
8/10
✓
'It feels like a family here, the manager is very supportive'; staff feel valued, open culture, happy working here and would recommend.
Staffing Levels
6/10
✓
There were enough suitable staff to care for people safely; people did not have to wait for support and recruitment checks robust.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Staff up to date with mandatory training, induction programme, regular supervisions and appraisals in place.
Management
6/10
✓
Registered manager in post and well thought of: 'the manager is very supportive'; but shortfalls in record keeping not fully addressed despite audits.
Programmes
5/10
!
Staff engage in card games, singing, colouring; per 2020: activities co-ordinators provide quizzes, arts and crafts, entertainers, Bingo.
Points to consider
The manager is supportive and approachable, but gaps in care records have not been fixed despite being spotted by checks.
Shortfalls in record keeping had been identified through the provider's quality monitoring systems but actions had not yet been taken to fully address the issues.
Staffing gets the job done with no call bell waits, but care staff say they do not always have time to finish paperwork.
One staff member told us, 'We don't always have time to complete all the charts.'
Basic activities like card games, singing and colouring done by care staff, no dedicated coordinator or special programmes to vary the day.
We observed how staff were person centred... engaging them with activities including card games... singing, colouring.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews