Last updated: 9 February 2026
"Clear leadership and a supportive team culture, but basic activities without a dedicated coordinator and gaps in recruitment records need attention."
Staff understood how to safeguard people from abuse and report any concerns. The registered manager carried out a monthly analysis of accidents and incidents to identify any patterns or trends. Any lessons learnt were disseminated to the staff team.
Staff morale had improved, and they felt valued and supported. One member of staff told us, 'The home has a lovely atmosphere. We all work well together as a team.'
We noted there were sufficient staff deployed during the inspection. People told us the staff responded promptly to their needs.
Per 2019 comprehensive inspection: The provider had made appropriate arrangements to ensure staff completed relevant training. A training plan was in place to ensure staff received regular training updates.
The registered manager provided clear leadership and took into account the views of people, their relatives and staff. People and staff spoke positively about the registered manager's leadership style. One person told us, '[registered manager] is brilliant...' and a member of staff commented, 'I can't praise [registered manager] enough...'
People told us they participated in a broad range of activities including arts and crafts, games and baking. Some people also enjoyed walking in the garden and local community. A member of care staff took the lead for activities.
Only basic activities like arts and crafts, games, and baking with no dedicated coordinator or special programmes, so the role stays mostly routine personal care.
People told us they participated in a broad range of activities including arts and crafts, games and baking. A member of care staff took the lead for activities.
One worker's job history had gaps in recruitment records.
Whilst both staff had completed an application form and police checks and references had been obtained, we found gaps in one staff member's history of employment.
Only standard training with no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: Staff were provided with appropriate support and training. A training plan was in place to ensure staff received regular training updates.
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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