Last updated: 10 February 2026
"Enough staff to meet needs, safe systems and good teamwork, but no permanent manager unsettled leadership."
Improvements had been made in systems for the reporting of allegations of abuse. Medication systems were safely managed. All risk assessments were up to date and were reviewed regularly.
Staff told us that there was good teamwork within the service. Staff considered the manager to be approachable and supportive.
Staff rotas confirmed that staffing levels were maintained to meet people's needs. Where people required one to one support from staff this was maintained. Staff told us that there were enough staff to meet the needs of people.
Staff had received training in safeguarding. All staff received training in medication administration and had their competency checked on a regular basis. Staff had received training in the Mental Capacity Act.
At the time of our inspection there was not a registered manager in post. A new manager was in post and had submitted an application to register.
Relatives told us, 'Activities staff always talk to me and show me what [name] has been doing'.
No permanent manager in post, so leadership and oversight could feel unsettled for staff.
At the time of our inspection there was not a registered manager in post. A new manager was in post and had submitted an application to register.
Only standard mandatory training like safeguarding and medication, no specialist courses or funded qualifications.
Staff had received training in safeguarding. All staff received training in medication administration and had their competency checked on a regular basis.
Just basic activities mentioned with activities staff, no structured programme or variety, so the role might feel routine.
Relatives told us, 'Activities staff always talk to me and show me what [name] has been doing'.
AI Generated
Last inspected: September 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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