Last updated: 10 February 2026
"Supportive staffing, excellent teamwork and strong safety practices, but no registered manager and lapsed training records were concerns."
Incidents and accidents were recorded and monitored. Evidence was available to show that when something had gone wrong the manager had analysed the event, responded appropriately and used any incidents as a learning opportunity.
Staff considered that the team work in the home was excellent.
Staffing levels were supportive of people's individual care needs.
Staff told us they felt supported through training and supervision. However, recently the recording of these events had lapsed.
The service did not have a manager registered with the commission. An acting manager was in post and was expected to apply for registration in due course.
People enjoyed meaningful activities and there were appropriate opportunities to engage with the activities coordinator in groups or on a one to one basis.
No permanent registered manager in post, just an acting one who was not there during the inspection.
The service did not have a manager registered with the commission. An acting manager was in post and was expected to apply for registration in due course. They were not present at the inspection.
Only standard training and supervision with recent gaps in recording them.
Staff told us they felt supported through training and supervision. However, recently the recording of these events had lapsed. The provider agreed to ensure these records were updated.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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