Last updated: 10 February 2026
"Staff feel valued with excellent communication and enough staff on shifts, but the manager is not yet registered and training is only basic."
Staff had a clear understanding of safeguarding and what action to take if abuse suspected. People's medicines were well managed with daily audits.
Staff said communication in the home was very good and they felt able to talk to the managers and make suggestions. Several staff said they loved their job.
The staffing rota showed that staffing levels were consistently maintained. Staff told us there were enough staff on each shift to meet people's needs.
Staff had been provided with essential training including manual handling, managing violence and aggression, fire safety, basic life support, first aid and food hygiene.
There was a manager in post who had run the home since it reopened; staff felt well led and supported by a manager who was approachable and listened to them.
Each person had an activity plan with a combination of activities in the home and local community based on their interests.
Manager is in place and doing a good job but has only applied to be registered with the regulator, not done yet.
They had applied to be registered with CQC.
Only standard training like first aid and handling aggression, no specialist courses or funded qualifications.
Topics included manual handling, managing violence and aggression, fire safety, basic life support, first aid and food hygiene.
No activities coordinator or special programmes, just supporting individual outings and interests.
People took part in lots of activities and events in the home and in the local community and that this depended on the choices and individual interests of each person.
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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