Working at Dana House
5 Fairfields Crescent, London, NW9 0PR
Operated by Care Worldwide (London) Limited
4 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Supportive managers and strong safeguarding create a positive culture for staff, although basic activities without a dedicated coordinator are a drawback."
Safety & Risk
8/10
✓
People were safeguarded from abuse and avoidable harm. Staff were trained in how to safeguard people and to take appropriate action if abuse was encountered.
Staff Culture
7/10
✓
Staff felt respected, supported and valued by senior staff, which supported a positive and improvement-driven culture.
Staffing Levels
6/10
✓
There were sufficient staff on duty to meet people's identified needs and additional staffing was provided as required.
Training & Dev
6/10
✓
People were supported by staff who had received relevant training in evidence-based practice. This included training in oral health, safeguarding, medication, first aid, mental health and fire safety.
Management
8/10
✓
Staff gave us positive feedback regarding the registered manager's leadership style; a staff member said, '[Registered manager] is very supportive, I can go to them with anything and that's the same for all the managers, they are all approachable.'
Programmes
5/10
!
Per 2017 comprehensive inspection: People told us about the activities they took part in and enjoyed. These included walks, shopping, day trips, holidays, pottery classes, listening to music, cooking, colouring, writing and watching television.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role involves basic outings like walks and shopping rather than varied creative work.
Per 2017 comprehensive inspection: People told us about the activities they took part in and enjoyed. These included walks, shopping, day trips, holidays, pottery classes, listening to music, cooking, colouring, writing and watching television.
Staffing is adequate but nothing special, with additional staff brought in when needed.
There were sufficient staff on duty to meet people's identified needs and additional staffing was provided as required.
Only standard training like safeguarding and first aid, no specialist courses or funded qualifications.
Staff had completed training in oral health, safeguarding, medication, first aid, mental health and fire safety.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews