Working at Damfield Gardens

Governance keeps missing record keeping problems for medications and risks, this is the third inspection running with the same issues.

this is the third consecutive inspection where issues have been identified with records associated with medicines and risk management and governance processes.

Gaps in medication records and risk checks like thickening drinks or repositioning mean safety isn't fully reliable.

Where people with risks associated with swallowing were prescribed thickening powder, staff had not always recorded that this had been added to their drinks as required. Improvements were needed to records relating to the monitoring of specific risks, such as choking and poor skin condition.

Staffing is adequate but staff feel under pressure during busy periods, so workloads can pile up.

some staff and people told us that during busy periods staffing levels were low. Staff members told us they sometimes felt under pressure, particularly during busy times of the day