Working at Dalton Lodge

Staff sometimes say there are not enough of them on shift and it affects how care is delivered

Staff told us there were not always enough staff on duty, this had an impact on how care was delivered

Only standard mandatory training with supervisions, no specialist courses or funded qualifications

Staff received mandatory training in various areas. Staff confirmed to us that they had completed various training

Activities programme exists with a coordinator but lacks meaningful engagement so the role is mostly routine personal care

there was a noticeable lack of meaningful activities for residents, and care plans contained minimal information regarding activity provision