Working at Dalton Court Care Home

People were protected from the risk of abuse; staff were trained to recognise and respond to any safeguarding concerns. A learning and improvement culture had been established.

There was a strong person-centred culture. Staff felt respected, supported and valued by senior staff which supported a positive and improvement-driven culture.

Managers had very clear expectations about the quality of care people could expect within the service and led by example in delivering this. Staff felt respected, supported and valued by senior staff.