Last updated: 10 February 2026
"Supportive leadership and good team morale, but staffing lacks strong retention and training is only standard."
Per 2019 comprehensive inspection: Staff demonstrated clear awareness of the service's policies and procedures in relation to safeguarding. There was a written log of accidents and incidents. Per 2021 targeted inspection: Assured on all infection prevention and control measures including PPE, testing and policies.
Per 2019 comprehensive inspection: Staff described the management and leadership of the service as supportive and approachable. Staff told us morale within the team was good.
Per 2019 comprehensive inspection: Staff and people told us there were enough staff on shift.
Per 2019 comprehensive inspection: The service held a training matrix listing completion of courses and dates for when refresher courses were due. Staff demonstrated implementation of training into their practice.
Per 2019 comprehensive inspection: Staff told us they enjoyed working at Dalmeny House and spoke highly of the support provided by the registered manager. The registered manager was passionate about the people they supported and they valued their staff team.
Per 2019 comprehensive inspection: Dalmeny House offered one to one and group activities including growing produce on a local allotment, attending voluntary work and accessing the local community. Per 2021: gardening, arts and crafts, mindfulness and movie nights.
Staffing is adequate with enough people on shift, but no details on low agency use or strong staff retention.
Staff and people told us there were enough staff on shift.
Only standard training like mandatory courses and induction, no specialist training or funded qualifications.
The service held a training matrix listing completion of courses and dates for when refresher courses were due.
Varied activities like allotment gardening and crafts, but no dedicated coordinator or specialist programmes.
Dalmeny House offered one to one and group activities including growing produce on a local allotment, attending voluntary work and accessing the local community.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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