Last updated: 10 February 2026
"Supportive managers and improved staff morale, but lack of planned activities and recruitment challenges hold it back."
Risks to people's health and well-being were appropriately assessed and detailed plans were in place to help manage these and keep people safe.
Staff told us they now felt better supported and morale had improved. One staff member said, "It's a lot better than what it has been. I've gone from not wanting to return to work to enjoying work."
During our visits there were enough staff onsite. People were well cared for; we saw no signs people were rushed and staff responded promptly to people's needs.
Records evidenced good levels of training. The registered manager explained improvements made since our last inspection.
Staff spoke positively about managers and how they were approachable and supportive.
There was still a lack of planned, quality activities but the provider assured us they would allocate more resources to activities and people's wellbeing following our feedback.
No proper activities programme right now since the coordinator is off, so the role is mostly routine personal care.
Improvements had been made since our last inspection but there was still little evidence of planned, quality activities. One person said, "The activity coordinator is off at the moment, so not many activities are taking place."
Ongoing challenges recruiting permanent nurses and care staff, which might mean some agency cover.
The provider did acknowledge ongoing challenges with recruiting permanent nurses and care staff. They were in the process of recruiting 2 nurses, a deputy manager and more care staff.
Delays in some specialist training like end of life care and autism awareness.
There had been delays securing end of life training and the now mandatory autism and learning disability training.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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