Working at Dalby Court Residential Care Home
1 Dalby Court, Middlesbrough, TS8 0XE
Operated by Sanctuary Care Limited
66 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive management and an open culture where staff feel valued, but limited activities with no coordinator and only standard training hold it back."
Safety & Risk
8/10
✓
Staff had received safeguarding training and processes were in place to ensure any safeguarding concerns were reported, investigated and acted upon.
Staff Culture
8/10
✓
There was an open and honest culture within the service. Staff described an open and inclusive environment where they felt respected.
Staffing Levels
6/10
✓
The provider ensured there were sufficient numbers of staff on duty. A dependency tool was used to calculate the required number of staff.
Training & Dev
6/10
✓
Staff, including agency staff, had received an appropriate induction and training. Assessments were also completed to ensure staff were competent.
Management
8/10
✓
Staff spoke highly of the management team and support they provided. The registered manager is really supportive.
Programmes
4/10
!
Per 2022 comprehensive inspection: An activities board was on display and kept people informed of the activities on offer each week.
Points to consider
No activities coordinator or structured programmes, so the role is mostly routine personal care.
Per 2022 comprehensive inspection: An activities board was on display and kept people informed of the activities on offer each week.
Staffing is adequate with a dependency tool, but nothing special like great retention or no agency use.
The provider ensured there were sufficient numbers of staff on duty. A dependency tool was used to calculate the required number of staff.
Only standard training and induction, no specialist courses or funded qualifications.
Staff had received an appropriate induction and training. Assessments were also completed to ensure staff were competent in their role.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews