Last updated: 9 February 2026
"An open and inclusive culture with a stable long-serving team, although training is just mandatory basics and activities lack a dedicated coordinator."
Per 2019 comprehensive inspection: "There were systems and processes in place to safeguarding people from the risk of abuse... Risks to people were assessed and managed appropriately... Systems around the ordering, storage, administration and recording of medicines were safe."
Per 2019 comprehensive inspection: "All staff we spoke with said there was an open and inclusive working culture, that they enjoyed working at Daisy Vale House and they were confident in the leadership of the service."
Per 2019 comprehensive inspection: "There was a consistent team of staff who had worked at the service for a long time. People and staff we spoke with said there were enough staff in post."
Per 2019 comprehensive inspection: "Staff received a comprehensive induction and a programme of training the provider considered mandatory."
Per 2019 comprehensive inspection: "All staff we spoke with said there was an open and inclusive working culture... Managers are approachable definitely."
Per 2019 comprehensive inspection: "People were supported to fulfil their 'goals and dreams' on a routine basis. These included holidays, educational courses... regular music, aromatherapy and arts and crafts activities provided by external organisations."
Training is just standard mandatory stuff with no specialist courses or funded qualifications on offer.
Per 2019 comprehensive inspection: "Staff received a comprehensive induction and a programme of training the provider considered mandatory."
Some community outings and external arts or music sessions, but no dedicated coordinator or special programmes to add variety to the working day.
Per 2019 comprehensive inspection: "regular music, aromatherapy and arts and crafts activities provided by external organisations."
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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