Working at Daisy Nook House

Staffing is adequate but sometimes short when people call in sick at short notice, though it doesn't affect care.

Some staff members said the home was short staffed on occasion, particularly when someone was unavailable for their planned shift at short notice.

Only standard training with high completion rates, no specialist courses or funded qualifications mentioned.

Staff received the induction, training and support they needed to carry out their roles effectively. Training records evidenced a high completion rate for training courses.

Activities programme has variety with a coordinator and community links, but no named specialist programmes or innovative approaches.

There was a range of activities available to people. The well-being coordinator was very enthusiastic, they were reintroducing pre-pandemic community activities and links with local schools and groups.