Working at Daisy House
1139 Hyde Road, Manchester, M18 7LN
Operated by Care Success Services Limited
4 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff feel supported by management and valued with a positive culture, but rely on some agency staff and offer only basic activities."
Safety & Risk
8/10
✓
Staff had good knowledge of safeguarding processes... There were effective systems to ensure medicines were ordered, stored, administered and monitored safely... Incidents and accidents were monitored by management
Staff Culture
8/10
✓
Staff felt valued by the management team and staff meetings provided opportunities for staff to meet together... All staff we spoke with told us how much they enjoyed their job
Staffing Levels
6/10
✓
There were enough staff on each shift to ensure people's needs were met... In order to maintain appropriate staffing levels some agency staff were used
Training & Dev
7/10
✓
Staff received ongoing training and updates that were relevant to their roles. These included training on physical intervention, challenging behaviour... Records showed staff training and supervision were up to date
Management
8/10
✓
Staff said they felt supported by the registered manager and could raise concerns if needed. Comments included, 'The manager is a highly motivated person. She cares very much about the clients' and 'I love working here, its relaxed'
Programmes
6/10
✓
Each person had an activity plan... enjoyed going out and do arts and craft at a local facility... People had access to music, games and jigsaws... local activity centres, cafes and shops
Points to consider
Staffing levels are adequate but they rely on some agency workers to keep shifts covered.
In order to maintain appropriate staffing levels some agency staff were used.
Activities are basic like arts and crafts, outings, music and games with no specialist programmes or coordinator.
People had access to music, games and jigsaws... arts and craft at a local facility... continually explored opportunities for people in the local community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews