Last updated: 9 February 2026
"Staff feel valued in a caring culture with amazing managers and strong training, but activities lack specialist programmes or a dedicated coordinator."
Managers investigated incidents thoroughly and took action to ensure mitigation was put in place to prevent future re-occurrences.
One staff member told us, “It is the best place I have ever worked. Everyone here cares so much about the people who live here.”
The service made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Staff received extensive support and training in various service specific methods to help support people safely. This training was completed in house and tailored to meet people’s assessed needs.
Staff told us, “The managers are amazing. The door is always open for us."
People’s week and activities were planned with them in accordance with their interests and hobbies. For example, we saw how 1 person was supported to become a member at the gym. They attended swimming lessons every week and partook in training session at their local gym.
Activities include gym, swimming and rock climbing but no specialist programmes or activities coordinator mentioned.
People’s week and activities were planned with them in accordance with their interests and hobbies. For example, we saw how 1 person was supported to become a member at the gym.
AI Generated
Last inspected: December 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp