Working at Cypress Lodge
The Witheys, Bristol, BS14 0QB
Operated by Lightsky Group Ltd
10 bedsResidential homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.8/10
Key Finding
"Staff feel valued in an amazing culture with enough suitably skilled staff, but no permanent manager and safety risks hold it back."
Safety & Risk
4/10
!
We found 1 occasion when the provider failed to report unexplained bruising to the local authority safeguarding team and observed 1 person had access to cleaning chemicals on 1 occasion during our inspection.
Staff Culture
6/10
✓
Staff comments included, "The culture in the service is amazing and that's 1 thing I love about working here: the culture."
Staffing Levels
6/10
✓
There were sufficient numbers of suitably qualified staff to keep people safe. Comments from staff included, "Most of the time we have 5 or 6 staff on duty, there are enough staff."
Training & Dev
5/10
!
At this inspection we found staff now received training relevant to people's needs.
Management
2/10
✕
At the time of our inspection there was a registered manager registered with CQC, however they had resigned from their post and were not in charge of the day to day running of the service.
Programmes
4/10
!
people had been involved with redesigning and improving the garden. For example, people had chosen to paint the fences in vibrant colours and 1 person had their own vegetable patch.
Points to consider
No permanent manager in charge, so day to day leadership and oversight are lacking.
they had resigned from their post and were not in charge of the day to day running of the service.
Safety risks like unclean private bathrooms, chemicals left out once, and one missed bruising report make it unreliable.
people's en-suite shower rooms and shower mats were visibly unclean... we observed cleaning chemicals were left unattended and accessible to a person on 1 occasion... 1 occasion of unexplained bruising that was not reported.
Just basic activities like gardening and painting fences, no coordinator or varied programme to enrich the role.
people had chosen to paint the fences in vibrant colours and 1 person had their own vegetable patch.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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