Working at Cypress Court
Broad Street, Crewe, CW1 3DH
Operated by Maven Healthcare (Cypress Court) LLP
61 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Staff praise a supportive manager and stable team, but low resident interest in activities and undated medicines need attention."
Safety & Risk
7/10
✓
People received their medicines as prescribed. Records relating to medicines were accurately maintained, but topical and liquid treatments were not always marked with a date of opening.
Staff Culture
7/10
✓
Relatives and staff spoke positively of the management team and felt well supported. Staff felt confident in raising concerns... it was fixed quickly.
Staffing Levels
7/10
✓
The home had recruited a stable and consistent staff team, with limited use of agency staff or nurses. We reviewed rotas and the dependency tool, which evidenced safe staffing levels where people were supported by familiar staff.
Training & Dev
7/10
✓
Staff completed mandatory training, as well as training relating to people's individual health needs, such as diabetes and dementia awareness. Completion rates of training were high for all staff members.
Management
8/10
✓
Staff spoke positively of the registered manager. They said, '[Registered manager] is wonderful... They are always ready to listen' and, '[Registered manager] is humble, easy to approach and easy to speak with.'
Programmes
6/10
✓
A range of activities were taking place, but people showed limited interest or engagement. The provider was working towards improving this process.
Points to consider
Activities happen more often with extra coordinators, but residents show little interest so the role stays mostly routine personal care.
A range of activities were taking place, but people showed limited interest or engagement.
Some liquid meds and creams were not dated when opened, making it hard to check if they are still safe to use.
topical and liquid treatments were not always marked with a date of opening.
Staffing is stable now with few agency workers after recent improvements, but not yet a long-term settled team with easy workloads.
We had a lot of agency staff but now we have more than enough carers and a visible presence in the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2023
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews