Last updated: 9 February 2026
"Staff feel supported with up-to-date training and safe care, but no registered manager and activities programme not yet running hold it back."
People were cared for safely and were protected from the risk of harm. Staff knew what signs to look for to keep people safe from harm or abuse.
Staff felt supported and spoke positively about the new manager and the improvements being made in the service.
During the inspection there was sufficient staff available to meet people's needs, however, at times some people were left unsupervised.
Staff told us they were up to date with their training. A training matrix was in place which assured the provider and manager had oversight of all staff training.
At the time of our inspection there was not a registered manager in post. A manager was in post and had started the process of registering with the CQC.
The provider had recently employed an additional staff member to support with meaningful activities for people. A monthly schedule of activities was in place, this had yet to be fully implemented.
No permanent manager in place yet, even though one has started the registration process.
At the time of our inspection there was not a registered manager in post.
No proper activities programme running yet, just a new staff member hired and a schedule not fully started.
The provider had recently employed an additional staff member to support with meaningful activities for people. A monthly schedule of activities was in place, this had yet to be fully implemented.
Staffing is adequate but sometimes people are left unsupervised or staff get stretched at mealtimes.
During the inspection there was sufficient staff available to meet people's needs, however, at times some people were left unsupervised.
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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