Working at Cumberland Grange Care Home
Cumberland Way, Exeter, EX1 3ZU
Operated by Barchester Healthcare Homes Limited
66 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.9/10
Key Finding
"Good training, supportive culture and varied activities, but no registered manager, leadership instability and medicines issues are concerns."
Safety & Risk
5/10
!
There have been some medicines issues and errors reported. These had been investigated... reduced recently... however some products didn't have full directions... risk assessment... not in place for two people.
Staff Culture
6/10
✓
Newly recruited staff were positive about the supportive environment created by the management team and the good teamwork. A staff member said, 'Cumberland is a family...'
Staffing Levels
4/10
!
Despite national staffing shortages... arranged agency cover to fill temporary vacancies... people were concerned about changes in the staff team and some felt more needed to be recruited.
Training & Dev
6/10
✓
Staff were supported to carry out their individual roles through a range of comprehensive training, supervisions and competency checks. Staff were positive about the training opportunities.
Management
3/10
✕
At the time of our inspection there was not a registered manager in post. There had been one manager who was registered... left the service... several interim managers.
Programmes
6/10
✓
There was a broad range of social events, including a weekly exercise group... minibus... Magic Table... music group... poetry group.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews