Last updated: 9 February 2026
"Good training, supportive culture and varied activities, but no registered manager, leadership instability and medicines issues are concerns."
There have been some medicines issues and errors reported. These had been investigated... reduced recently... however some products didn't have full directions... risk assessment... not in place for two people.
Newly recruited staff were positive about the supportive environment created by the management team and the good teamwork. A staff member said, 'Cumberland is a family...'
Despite national staffing shortages... arranged agency cover to fill temporary vacancies... people were concerned about changes in the staff team and some felt more needed to be recruited.
Staff were supported to carry out their individual roles through a range of comprehensive training, supervisions and competency checks. Staff were positive about the training opportunities.
At the time of our inspection there was not a registered manager in post. There had been one manager who was registered... left the service... several interim managers.
There was a broad range of social events, including a weekly exercise group... minibus... Magic Table... music group... poetry group.
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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