Working at Cumberland Court
6 Cumberland Gardens, St Leonards On Sea, TN38 0QL
Operated by Star Sri UK Limited
20 bedsResidential homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.0/10
Key Finding
"Staff feel well supported in a positive culture with good training, but no registered manager and lack of activities staff hold it back."
Safety & Risk
7/10
✓
People's risks were managed safely. Staff knew people well and understood the risks associated with their care and support. People were protected from the risk of infection.
Staff Culture
6/10
✓
There was a positive culture at the service. Staff told us they were well supported and received regular supervision. One staff member told us, 'We work as a team, we try our best and we love our residents.'
Staffing Levels
5/10
!
We were told there were enough staff working each shift to support people. There were 4 staff working during the day.
Training & Dev
6/10
✓
There was a training program and staff received face to face training. All staff completed the Care Certificate. Staff told us they found the Care Certificate helpful.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. There was a new manager who had been in post for 1 month.
Programmes
3/10
✕
We had been told there was currently no activity staff and staff were supporting people with activities. This had not been recorded.
Points to consider
No permanent manager in place, just a new one who started a month ago and is not registered yet.
At the time of our inspection there was not a registered manager in post. There was a new manager who had been in post for 1 month.
No dedicated activities person, so days are mostly routine care with staff covering activities when they can.
there was currently no activity staff and staff were supporting people with activities.
Staffing levels are enough right now but need watching as people's frailty increases and more help with moving is needed.
Due to increasing frailty some people's care needs had increased and they required 2 staff to support them with moving and transfers. We discussed with the provider the need to continually review staffing levels.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews