Working at Culwood House
130 Lye Green Road, Chesham, HP5 3NH
Operated by Culwood House Limited
19 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff love the supportive management and positive workplace culture, but ongoing recruitment for shifts and basic activities programmes hold it back."
Safety & Risk
7/10
✓
People said they felt safe... Safeguarding refresher training was regularly held... Medicines were safely ordered, stored, administered, documented and disposed of. The registered manager completed regular audits to check for medicines incidents.
Staff Culture
8/10
✓
Staff were positive about the management. They said, 'I love working here and could not envisage working anywhere else', 'It's so nice to come to work and be with a group of people that get along so well...' The service was well-managed. There was a positive workplace culture.
Staffing Levels
6/10
✓
We observed that staff worked in a calm manner and attended to people's needs quickly. The service was actively recruiting for two shifts per week.
Training & Dev
7/10
✓
Staff completed the Care Certificate... Staff completed regular training in topics such as safeguarding, fire safety, first aid, moving and handling and infection control. Staff had completed additional training in dementia... Some staff were working on, or had completed, further qualifications in health and social care.
Management
8/10
✓
Staff were positive about the management. They said, 'I love working here and could not envisage working anywhere else', 'It's so nice to come to work and be with a group of people that get along so well and the residents are just like our extended family' and 'The manager is really supportive and appreciates the work we do.'
Programmes
6/10
✓
The service held a 'resident of the day' meeting... The service had joined a local initiative for armchair exercises, which was continued in-house by the activities coordinator. The service had formed links with the local school senior citizens service.
Points to consider
Staffing levels are okay and calm but they are still recruiting for two shifts a week so it might feel stretched at times.
The service was actively recruiting for two shifts per week.
There is an activities coordinator with some community links and exercises but no specialist programmes to make the role more varied.
The service had joined a local initiative for armchair exercises, which was continued in-house by the activities coordinator... links with the local school senior citizens service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews