Last updated: 9 February 2026
"Staff feel happy with strong teamwork and confidence in managers, but staffing can be busy with slower call bell responses at night."
Per 2022 IPC inspection: We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.
Per 2019 comprehensive inspection: Staff were happy in their jobs and wanted to provide the best care they could. Staff talked about the teamwork at the home and the job satisfaction they had.
Per 2019 comprehensive inspection: There were enough suitably skilled and knowledgeable staff to meet people's needs.
Per 2019 comprehensive inspection: Staff had received the provider's mandatory training and had regular supervisions and appraisals with their line manager's.
Per 2019 comprehensive inspection: People, their relatives and staff expressed confidence in the registered manager and deputy manager.
Per 2019 comprehensive inspection: The provider employed an activity co-ordinator who was based in the main communal area to support people's social needs.
Staffing is adequate but staff can be busy and hard to find at times, especially slower call bell response at night.
Per 2019 comprehensive inspection: However, one person told us that staff did not respond to call bells so quickly at night. One visiting professional felt staff were always busy and sometimes difficult to find when needed.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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