Working at Culliford House
Icen Way, Dorchester, DT1 1ET
Operated by Mrs Suzanne Jackson
25 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"A stable staff team with no agency use and a supportive culture, although managers covering care shifts caused record keeping issues."
Safety & Risk
7/10
✓
Medicines were managed safely and effectively by staff who were trained and competent to do so. Staff knew people well and how to identify, assess and mitigate any risks.
Staff Culture
8/10
✓
Staff told us they felt well supported to carry out their roles and told us everyone worked very well together as a team.
Staffing Levels
8/10
✓
There was a core stable staff team at the home. Agency staff had not been used.
Training & Dev
6/10
✓
Staff received an induction aligned to the Care Certificate. They received regular supervisions to develop their practice.
Management
6/10
✓
The registered manager/provider took immediate action to address some governance shortfalls identified at the start of the inspection.
Programmes
6/10
✓
There was a wellbeing (activities) lead employed by the service who developed personalised individual and group activities.
Points to consider
Managers had to cover care and cooking shifts during busy times, causing some record keeping issues at first.
during a period of pressurised staffing, due to the pandemic, the management team had covered care and catering roles. This had resulted in some shortfalls in the oversight of accurate record keeping.
Only standard training like the Care Certificate induction and regular supervisions, no specialist courses or funded qualifications.
Staff received an induction aligned to the Care Certificate... They received regular supervisions to develop their practice.
Activities are regular with a dedicated coordinator doing themed events and one-to-one, but no specialist programmes or innovative approaches.
There was a wellbeing (activities) lead employed... staff and some people had dressed up to celebrate 'comic relief' and were having activities based around this theme.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews