Last updated: 10 February 2026
"Excellent specialist training, supportive leadership, and a positive culture where staff feel valued, although recent staff turnover means the team is newly stable."
Effective safeguarding systems, personalised risk assessments reviewed promptly; medicines managed safely with accurate MARs and no omissions
Staff felt valued and cared for: 'Staff are truly cared for too. The management have been amazing to me'; staff morale improved after survey and initiatives
The home had sufficient numbers of skilled staff: 'We definitely have enough staff now. We did lose some staff but we've had more recruited and now we have a good staff team'
High attainment of specialist training such as diabetes, epilepsy, acquired brain injuries; in-house trainer, positive behaviour support training led to better outcomes
Staff spoke positively about the leadership: 'Since the registered manager been here, it's fantastic. There's been a real positive change', 'I feel the registered manager is approachable. If they make a decision that affects us, they explain it, we have a negotiable relationship'
Sensory twilight room with light therapy and sensory equipment created from resident feedback; structured activities including employment roles, community voluntary work, nightclub events
Staffing levels are good and stable now after replacing some staff who left recently, but lacks evidence of a long-serving team with no turnover.
We did lose some staff but we've had more recruited and now we have a good staff team.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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