Working at Cuerden Developments Limited - Alexandra Grange

Staffing is adequate but some staff and relatives say there are times with fewer staff on shift.

Some staff and relatives thought there might be occasions when there were fewer staff, but people's needs were always met to keep them safe.

Only standard mandatory training like safeguarding and medicines checks, no specialist courses or funded qualifications.

Staff completed safeguarding training as part of their induction and received regular updates. Staff had to undertake training before they could administer medicines and staff received regular competency checks.

Gaps in daily health checks records and as-required medication guidance, even though no harm found.

daily records were not always detailed enough to give assurance people's safety was always monitored effectively... protocols were in place to inform staff how and why to administer them, however these did not always include guidance on what should be done to support people before offering medicines.