Last updated: 9 February 2026
"Stable staffing and a happy team with strong safety practices, but no registered manager and limited activities hold it back."
People were protected from the risk of abuse... Staff knew the types of abuse, signs and symptoms and understood their responsibility to report concerns... Regular risk assessments and reviews were undertaken.
Staff commended the nominated individual, management team and teamwork at the service. Comments included, 'We are a good team. I'm very happy working here' and 'I feel listened to. My views are valued.'
People were supported by enough numbers of staff... Rotas were filled with regular staff and there were no vacancies.
Staff received training necessary to do their roles effectively. This included the provider's mandatory training in safeguarding, moving and handling, medicines management, mental health, infection control and first aid.
At the time of our inspection there was not a registered manager in post. A deputy manager was in post and had submitted an application to register.
People were supported to keep in touch with family and friends... Staff supported people to engage in activities for stimulation.
No permanent manager in post, only a deputy who has applied to register.
At the time of our inspection there was not a registered manager in post. A deputy manager was in post and had submitted an application to register.
No activities coordinator or structured programme, so the role is mostly routine personal care with basic support for outings and interests.
People were supported to keep in touch with family and friends... Staff supported people to engage in activities for stimulation.
Only standard mandatory training, no specialist courses or funded qualifications.
Staff received training necessary to do their roles effectively. This included the provider's mandatory training in safeguarding, moving and handling, medicines management, mental health, infection control and first aid.
AI Generated
Last inspected: March 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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