Last updated: 9 February 2026
"Staff receive ongoing training and regular supervisions with safe medicines management, but the manager lacks enough support and time."
People's medicines were managed safely. Records indicated no errors or omissions.
Staff received support and guidance through regular one to one supervisions and annual appraisals where they reflected on their working practices.
Staffing levels were adequate in meeting people's needs and keeping them safe.
Staff received on-going training to effectively meet people's needs and carry out their role and responsibilities.
The registered manager did not always have effective support and time to carry out his role and responsibilities.
People had access to participate in various activities, based both in the community and in-house.
The manager is overworked and lacks enough senior support, so he struggles with paperwork and might not always be fully accessible.
The registered manager did not always have effective support and time to carry out his role and responsibilities.
Staffing is adequate with more staff now, but nothing special like great retention or no agency use mentioned.
Staffing levels were adequate in meeting people's needs and keeping them safe.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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