Last updated: 10 February 2026
"Staff praised the supportive manager and positive culture, but staffing shortages meant not enough oversight in all areas."
Medicines were stored and administered safely... The recording of thickeners for people with swallowing difficulties was inconsistent... Creams were not always being recorded.
People and staff told us there was a very positive culture at Croston Park. Staff were consistently complimentary about the manager and their colleagues.
However, during our inspection we shared concerns that there were not enough staff deployed to provide regular oversight in all areas of the home.
Training courses were available for staff to provide them with the skills and current knowledge required to meet people's needs.
Staff were consistently complimentary about the manager... '[Manager] is amazing, she cares about the home and the residents. She helps on the floor, talks with residents, really cares and is a great listener.'
We spoke with the activities co-ordinator... People told us they had the opportunity to participate in activities... 'I got up to see the entertainer last week.'... Coronation celebration.
Staff numbers were tight on inspection day and not enough to keep oversight in all areas, due to shortages.
during our inspection we shared concerns that there were not enough staff deployed to provide regular oversight in all areas of the home. The provider and manager felt due to staff shortages...
Only standard training to meet basic needs, no specialist courses or funded qualifications mentioned.
Training courses were available for staff to provide them with the skills and current knowledge required to meet people's needs.
Activities are regular but basic like entertainers and celebrations, nothing special to make the job more varied.
People told us they had the opportunity to participate in activities or not participate as they saw fit. One person commented, 'I got up to see the entertainer last week.'... Coronation celebration.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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